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PRIVACY POLICY

Egypt Upstream Gateway (EUG) is the country's first digital platform for the upstream sector, launched by the Egyptian Ministry of Petroleum in collaboration with SLB in February 2021. The platform aims to help de-risk exploration prospects and attract new investments to Egypt.

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Privacy Policy - EUG App

Effective Date: 17-3-2026

1. Information We Collect

  • Device Information: Device model, operating system, and technical details.
  • Usage Data: App interactions, pages viewed, and session duration.
  • Push Notification Data: The app uses Firebase Cloud Messaging (FCM) to send notifications, which may involve collecting a unique device token.

⚠️ We do not collect sensitive personal data such as passwords, financial data, or personal identification.

2. How We Use Your Information

  • Provide and maintain app functionality
  • Send notifications and important updates via Firebase Cloud Messaging
  • Improve performance and user experience
  • Monitor and fix technical issues

3. Firebase Cloud Messaging (FCM)

  • Used to send push notifications via Google services
  • May collect device-related information such as device tokens
  • Data is only used for delivering notifications
  • For more information, review Google's Privacy Policy: https://policies.google.com/privacy

4. WebView & External Links

The app uses a WebView to display content from the EUG portal and other related web pages.

  • These external websites may collect data according to their own privacy policies
  • We do not control or take responsibility for the content or privacy practices of these websites

5. Data Sharing

  • We do not sell or rent user data.
  • We may share data only with:
    • Service providers (such as Firebase by Google)
    • Authorities if required by law

6. Data Security

We implement reasonable security measures to protect your data. However, no system is completely secure.

7. Children's Privacy

This app is not intended for children under 13 years old. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app or on the official platform.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: